01 — Talk to us
Call our team or send a WhatsApp message to let us know what has happened. Have the policy number available if you can.
LET’S TAKE THIS ONE STEP AT A TIME
You don’t have to carry this alone.
If you have lost someone, we’re here to listen and help you understand what comes next.
02 — We’ll guide you through the documents
Our team will confirm the documents needed for your particular claim and how to submit them securely. Please don’t send identity documents through general website enquiries.
03 — Understand the next steps
We will explain the assessment process and the services or benefits available under your policy. Your policy terms and complete documentation guide the outcome.
Whatever your next chapter, we’re here.
Let’s talk